Thanks for choosing UEENCE, the planet’s favorite mobile accessories. Before you check out your orders, you may want to take a moment to confirm that you’re getting the right accessories for your phone. 

Here’s a quick guide to finding out your phone model. 

• Apple iPhones
• Android Phones

All our cases offer high impact drop resistance and come in a range of different features which come down to personal preference. We have clear tough cases for those who prefer a clean and simple look, we also have wallet folio cases to carry your cards, cash and more. To see our range of cases available for your phone, select your phone here:

We only use recyclable materials and for our leather products, they're a vegan PU leather which is cruelty free

When you select the product column on the order product page and there is out of stock, it means that the product has been sold out or we do not produce the model.
If you can't find a suitable style/model in the mall, please don't worry, you can contact our online customer service, social media and email consultation:support@ueence.com, we will provide you with more powerful help.

Customer Support Hours:
Monday to Saturday： HKT: 9:00-19:00 pm
Sunday：Closed
Logistics support：According to the regulations of most national post offices, is usually closed on weekends and holidays.
Please note: Orders placed on weekends and holidays will begin processing the next business day.

Global general transportation timeliness reference:Logistics policy

Expedited shipping is usually 3-7 business days faster than regular shipping.

For details, please refer to the local logistics policy and customs clearance speed.

All prices listed on our website are in US dollars.

Usually our system will automatically switch the amount and language according to your IP, if you do not see the correct amount, please try to convert it by manually switching the currency button. When an order is placed, the total will be converted using the current exchange rate in your country. The total on your bank statement will accurately reflect the total in your country's currency.

If you need any further assistance please email: support@ueence.com

Please add the required products to the shopping cart, and the system will automatically discount according to your amount. Then click [CHECK OUT] to enter the information to fill in, confirm the shipping method and make payment.

we have some promotions
1. All new users can enjoy a 10% discount coupon, please enter the coupon code in the order page: A.
2. Free shipping on orders over $70,
3. You can share, register and get more rewards
4.Follow us, we will launch discount activities according to different festivals.

We have a 100% satisfaction guarantee so if you're not happy with our products you can return them within 30 days. You can read our returns policy here: Returns